Family Ear, Nose and Throat Clinic
Otolaryngology (ENT) • Columbus, NE
Ratings by platform
- Birdeye: 4.8/5 (1,210 reviews)
- Yelp: 2.8/5 (75 reviews)
- rater8: 4.9/5 (22,000+ reviews)
- Vitals: 4.6/5
- Vitals: 4.8/5
What patients say
Patients praise
- High level of physician professionalism and expertise
- Effective and thorough medical treatment and successful clinical outcomes
- Physicians often described as friendly, attentive, and good at explaining conditions clearly
- Positive experiences with pediatric care and ear procedures like tube placements
Common complaints
- Long wait times for appointments and within the office
- Challenges with office communication, including difficulty reaching staff by phone
- Frustration with scheduling processes and allergy shot room availability
- Occasional reports of feeling rushed during appointments
- Difficulty resolving billing issues through the website
In patients' words
"Had a wonderful experience with Dr. Powell. I've had a bad ear infection for over a week... Ohio ENT was able to get me in right away and helped with new meds, suction, and proper follow up. Staff was very patient and kind as well."
— Birdeye user review"Office communication, however, is terrible. Today, I once again drove over 20 minutes to the office for an allergy shot and, once again, found the office/shot room closed... "Sorry for the inconvenience" doesn't cut it."
— Yelp user review"He literally walked in, asked a few questions, interrupted me trying to tell him information that is necessary about my condition, then touched my salivary gland super hard and ran out."
— rater8 user reviewMore clinics in Columbus
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