Urgent Care Locations | OhioHealth
Urgent Care • Columbus, OH
Ratings by platform
- Google (for Grandview location): 2.9 out of 5 stars (204 reviews)
- Birdeye (for Polaris Parkway location): 3.1 out of 5 stars (229 reviews)
- Solv Health (for Hilliard location): 1.7 out of 5 stars (6 reviews)
What patients say
Patients praise
- Clean facilities
- Convenient locations in the Columbus area
- Occasional praise for individual staff members for being kind or professional
- Helpful as a walk-in option for minor, non-emergency issues when primary care is unavailable
Common complaints
- Long and unpredictable wait times
- Perceived lack of thoroughness or improper medical diagnoses
- Billing and insurance issues
- Unprofessional or dismissive bedside manner from some staff/providers
- Limited availability of certain services (e.g., X-ray) during posted hours
In patients' words
"I have never in my life been treated with such callous dismissive attitude. The doctor... refused to give me any medication even though I could barely walk..."
— Patient review for Grandview location"I was given the wrong treatment for a sprain and left in pain for 2 additional weeks as a result. On top of that, they continue to charge me for their mistake."
— Patient review for Hilliard location"Visisted Ohio Health in Reynoldsburg. The Nurse Anthony is a professional. He was kind n thoughtful n caring."
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