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Urgent Care Locations | OhioHealth

Urgent Care • Columbus, OH

★★★☆☆3.0/5439 reviews across 3 platforms

Ratings by platform

  • Google (for Grandview location): 2.9/5 (204 reviews)
  • Birdeye (for Polaris Parkway location): 3.1/5 (229 reviews)
  • Solv Health (for Hilliard location): 1.7/5 (6 reviews)

What patients say

Patients praise

  • Clean facilities
  • Convenient locations in the Columbus area
  • Occasional praise for individual staff members for being kind or professional
  • Helpful as a walk-in option for minor, non-emergency issues when primary care is unavailable

Common complaints

  • Long and unpredictable wait times
  • Perceived lack of thoroughness or improper medical diagnoses
  • Billing and insurance issues
  • Unprofessional or dismissive bedside manner from some staff/providers
  • Limited availability of certain services (e.g., X-ray) during posted hours

In patients' words

"I have never in my life been treated with such callous dismissive attitude. The doctor... refused to give me any medication even though I could barely walk..."

— Patient review for Grandview location

"I was given the wrong treatment for a sprain and left in pain for 2 additional weeks as a result. On top of that, they continue to charge me for their mistake."

— Patient review for Hilliard location

"Visisted Ohio Health in Reynoldsburg. The Nurse Anthony is a professional. He was kind n thoughtful n caring."

— Patient review for Reynoldsburg location

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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