St. Francis Psychiatry
Psychiatry • Columbus, GA
Ratings by platform
- Google: 3.9/5 (18 reviews)
- Healthgrades: 5/5 (1 review)
What patients say
Patients praise
- Competent and knowledgeable providers who listen to patients
- Effective medication management and successful diagnoses
- Attentive and compassionate care during difficult times
- Positive experiences with specific providers helping patients navigate mental health challenges
Common complaints
- Poor administrative communication and difficulty reaching staff via phone
- Unprofessional, dismissive, or rude office staff interactions
- Issues with appointment scheduling and cancellations
- Long wait times for appointments and referrals
- Concerns regarding lack of follow-up or discharge communication
In patients' words
"I have had a positive experience with Ashley Wilson, who is kind, knowledgeable, and attentive during appointments. ... However, my experience with the front desk staff and office personnel has been consistently disappointing. I found them to be unprofessional, dismissive, and at times, outright rude."
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