
Rivertown Psychiatry Columbus Opelika Auburn LaGrange ...
Psychiatry • Columbus, GA
Ratings by platform
- WebMD: Not specifically rated as a whole, but individual reviews vary from negative to positive. (7 (on WebMD))
- Find Mental Health Facilities: 4.5 out of 5 stars (945)
- Birdeye (aggregating Google reviews): 4.2 out of 5 stars (384)
What patients say
Patients praise
- ability to get appointments quickly or access walk-in services
- positive interactions with specific providers who have improved patients' quality of life
- accessibility compared to other local mental health facilities
- helpful and friendly staff in some instances
Common complaints
- unprofessional or rude staff interactions
- concerns about medication management and prescription practices
- difficulties with communication, such as reaching the office by phone or scheduling appointments
- feeling rushed during appointments or unheard by providers
- perceived lack of concern or compassion from staff
- complaints regarding rigid policies, such as mandatory urine tests or no-show fees
In patients' words
"After switching here, I’ve been able to get what I needed done in 2 months opposed to 3 years!! I got answers I needed. They got me in and out very fast. Staff is very prompt and communicate well. And they answer their phones!!!"
— Find Mental Health Facilities User Review"This place is a bait and switch. They misconstrue in order to make it appear as if a psychiatrist is present at their location, when he is in fact not. They are uncaring and uncompassionate when questioning patients about their condition."
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