Rivertown Psychiatry
Psychiatry • Columbus, GA
Ratings by platform
- WebMD (7 reviews)
- Find Mental Health Facilities: 4.5/5 (945 reviews)
- Birdeye (aggregating Google reviews): 4.2/5 (384 reviews)
What patients say
Patients praise
- ability to get appointments quickly or access walk-in services
- positive interactions with specific providers who have improved patients' quality of life
- accessibility compared to other local mental health facilities
- helpful and friendly staff in some instances
Common complaints
- unprofessional or rude staff interactions
- concerns about medication management and prescription practices
- difficulties with communication, such as reaching the office by phone or scheduling appointments
- feeling rushed during appointments or unheard by providers
- perceived lack of concern or compassion from staff
- complaints regarding rigid policies, such as mandatory urine tests or no-show fees
In patients' words
"This place is a bait and switch. They misconstrue in order to make it appear as if a psychiatrist is present at their location, when he is in fact not. They are uncaring and uncompassionate when questioning patients about their condition."
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