Orthopedic ONE
Orthopedics • Columbus, OH
Ratings by platform
- Yelp: 3.0/5 (33 reviews)
- Medicai: 4.8/5 (919 reviews)
What patients say
Patients praise
- High praise for the clinical outcomes, particularly regarding surgical success and effective post-operative protocols (e.g., non-narcotic recovery plans)
- Patients frequently commend specific physicians and staff for being professional, knowledgeable, compassionate, and attentive
- Appreciation for comprehensive pre- and post-surgery information and physical therapy services
Common complaints
- Billing disputes, including unexpected charges, confusion over insurance coverage, and complaints about billing staff
- Dissatisfaction with physician communication and perceived lack of thoroughness or empathy in some cases
- Reports of long wait times and poor administrative experiences at certain locations
In patients' words
"This is the spirit airlines of orthopedic practices. I went in for a consult and was hit with a $125 bill afterwards because I was given toe spacers that were $12 each... resulting in a nearly $50 additional charge that I wasn't warned about."
— Yelp ReviewMore clinics in Columbus
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