Orthopedic Care - Columbus | Ohio State Medical Center
Orthopedics • Columbus, OH
Ratings by platform
- Birdeye (Ohio State Orthopedics Outpatient Care Gahanna): 4.7/5 stars (86 reviews)
- Ohio State Wexner Medical Center (specific provider profile): 4.9/5 stars (120 reviews)
- U.S. News & World Report: 88% willingness to recommend
What patients say
Patients praise
- High patient satisfaction scores for physician communication (e.g., explaining things clearly, listening)
- Significant percentage of patients willing to recommend the medical center
- Professional and respectful interactions with nursing and support staff in many instances
- Recognized quality care and safety standards at an academic medical center level
Common complaints
- Concerns regarding billing and insurance processing
- Occasional reports of physician demeanor being perceived as rushed, indifferent, or condescending
- Some frustration with care coordination or social work services
- Mixed feedback on staff engagement and responsiveness
In patients' words
"Dr. Atway and his assistant were very respectful and clearly explained what needed done to treat my ingrown toenails. No pain during the procedure and very little pain later that day and afterwards."
— Birdeye review for Ohio State Orthopedics Outpatient Care Gahanna"Physician gave rushed answers. He was not rude. He was matter of fact and indifferent. Not unkind just not empathic."
— Patient comment on Wexner Medical Center provider profile"The billing department is terrible. Unfortunately, i have to get infusions, and they were supposed to take from a copay card."
— Better Business Bureau complaint regarding Wexner Medical Center/HospitalsMore clinics in Columbus
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