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Smiles by Callaway

Orthodontics • Columbus, MS

★★★★★4.9/5902 reviews across 3 platforms

Ratings by platform

  • Healthgrades: 4.9/5 (900+ reviews)
  • Birdeye: 5/5 (2 reviews)
  • USCompanies.net (4 reviews)

What patients say

Patients praise

  • Dr. Callaway is described as thorough and attentive
  • Staff are frequently characterized as friendly and amazing
  • Successful orthodontic treatment results reported by patients
  • Welcoming and military-friendly environment

Common complaints

  • Occasional complaints regarding poor customer service or rudeness over the phone

In patients' words

"Dr. Callaway treats all of his patients as if they were family. He is very thorough and wants the patient and parent to know just as much about their teeth ..."

— Healthgrades

"Dr. Callaway is a great orthodontist!!! He & his team did a fantastic job at straightening out my teeth!! I would definately recommend him & would go to him again if I needed to!"

— USCompanies.net

"whoever answered the phone was rude as hell no customer service technique was used. I wouldnt recommend even calling this place."

— USCompanies.net

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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