UCHealth Primary Care - Briargate | Family Medicine
Primary Care • Colorado Springs, CO
Ratings by platform
- Yahoo Local: 2.0/5 (4 reviews)
- WebMD (1 review)
What patients say
Patients praise
- Compassionate, attentive, and knowledgeable care from specific providers
- Efficient, well-organized system with short wait times in some instances
- Professional and friendly staff members
- Appreciation for thorough, personalized interactions and clear communication about health conditions
Common complaints
- Billing concerns and unexpected charges for services or follow-up appointments
- Reports of rude or condescending communication from some providers
- Feeling rushed during appointments or not being listened to by medical staff
- Concerns regarding the physical environment of internal waiting areas (described as dark and cramped)
- Occasional issues with insurance verification or administrative errors at check-in
In patients' words
"For two years in a row I have gone in for an annual routine exam. For two years in a row they have added extra charges, this year was $250.00. The dr asks you questions and you answer, I suggest..."
— Yahoo Local"Dr Rao and her medical assistant Paola were absolutely unbelievable in their knowledge, kindness, professionalism and empathy. They sent my wife and I up to be as healthy as possible. We really appreciate it."
— LocalityBizMore clinics in Colorado Springs
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