LifeStance Health
Psychiatry • Colorado Springs, CO
Ratings by platform
- LifeStance official site, recovery.com, local review aggregators/business listings: 4.9/5 (141 reviews)
What patients say
Patients praise
- High patient satisfaction with individual therapists, psychiatrists, and nurse practitioners
- Providers are often described as compassionate, professional, knowledgeable, and good listeners
- Convenient access to telehealth and online appointment scheduling
- Effective, collaborative approach to medication management and treatment plans
Common complaints
- Billing and insurance processing issues (e.g., incorrect billing, confusion over charges, delayed statements)
- Difficulty reaching billing departments or receiving return calls
- Occasional complaints regarding administrative or reception staff professionalism
- Communication or coordination challenges between different branches
In patients' words
"Colton Braucher listened to all of my concerns and adjusted my medications the first appointment I had with him... I finally feel happy and hopeful for the first time in YEARS!"
— LifeStance Health patient review"For over a year, Lifestance has been sending in claims incorrectly with either the incorrect business name or incorrct NPI... If you don't want to get theatening letters when your insurance doesn't cover what they are supposed to cover... then find another provider!"
— Patient review regarding billing issues"Dr. Torres is truly exceptional. She is attentive, compassionate, and takes the time to really listen without ever making you feel rushed. She explains options clearly, answers questions thoughtfully, and makes medication management feel collaborative rather than overwhelming."
— LifeStance Health patient reviewMore clinics in Colorado Springs
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