Kootenai Health Urgent Care – For All Life's Little Emergencies
Urgent Care • Coeur d'Alene, ID
Ratings by platform
- Birdeye: 4.6/5 (aggregate for Kootenai Health) (11,266 total reviews for Kootenai Health system)
What patients say
Patients praise
- Convenience and speed for minor issues like earaches or strep throat tests
- Friendly and efficient staff in some reported instances
- Clean facility environments
Common complaints
- Long wait times for appointments and while in the clinic
- Perceived rude, dismissive, or unprofessional behavior from staff and providers
- Billing and insurance processing issues, including being charged for services not provided or difficulty obtaining refunds
- Concerns about clinical competence, misdiagnosis, or lack of proper treatment for specific conditions
- Privacy concerns regarding medical records handling
In patients' words
"Definitely recommended. We were in and out in about an hour when we took our son in for an ear ache while in Coeur d’Alene on vacation. Dr. Hjeltness was super friendly and helpful."
— Kootenai Health Urgent Care Reviews page"What do they call it when they bill when no service is provided? Buyer beware of Kootenai Urgent Care!!"
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