Kootenai Urgent Care
Urgent Care • Coeur d'Alene, ID
Ratings by platform
- Birdeye: 4.6/5 (11,266 reviews)
What patients say
Patients praise
- Convenience and speed for minor issues like earaches or strep throat tests
- Friendly and efficient staff in some reported instances
- Clean facility environments
Common complaints
- Long wait times for appointments and while in the clinic
- Perceived rude, dismissive, or unprofessional behavior from staff and providers
- Billing and insurance processing issues, including being charged for services not provided or difficulty obtaining refunds
- Privacy concerns regarding medical records handling
In patients' words
"Definitely recommended. We were in and out in about an hour when we took our son in for an ear ache while in Coeur d’Alene on vacation. Dr. Hjeltness was super friendly and helpful."
— Kootenai Health Urgent Care Reviews page"What do they call it when they bill when no service is provided? Buyer beware of Kootenai Urgent Care!!"
— LocalityBiz User ReviewMore clinics in Coeur d'Alene
Indigo Urgent Care
Patients praise: Staff described as friendly, helpful, kind, and knowledgeable · Quick service / efficient care and thorough explanations.
Orthopedic Sports Institute
Patients praise: highly knowledgeable, professional, and competent therapists · friendly, welcoming, and helpful front desk staff.
BioPerformance Institute
Patients praise: Professional and knowledgeable staff · Calming and clean atmosphere/facility design.
Kootenai Heart Clinics
Patients praise: Competent medical expertise · Caring atmosphere.
Coeur OBGYN
Patients praise: Kind, knowledgeable, and professional providers and staff · Warm, welcoming office atmosphere that helps ease patient anxiety.
Ellenbecker Eye Clinic
Patients praise: professional and knowledgeable medical staff and doctors · friendly and pleasant demeanor of clinic personnel.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.