Ellenbecker Eye Clinic
Ophthalmology • Coeur d'Alene, ID
Ratings by platform
- Birdeye/Google aggregate: 4.9/5 stars (973 reviews)
- Yelp/MapQuest aggregate: 3/5 stars (10 reviews)
- Facebook: 98% recommend (114 reviews)
What patients say
Patients praise
- professional and knowledgeable medical staff and doctors
- friendly and pleasant demeanor of clinic personnel
- efficient service for some patients, such as glasses repairs
- long-term family satisfaction with eye care services
Common complaints
- concerns regarding administrative organization and misinformation from staff
- complaints about receptionist or front-desk staff interactions
- issues related to billing and insurance coverage expectations
- negative experiences regarding the depth of care during specific patient visits
In patients' words
"Ellenbecker Eye clinic has been our family’s eye care provider for a number of years. They are always professional, knowledgeable and friendly."
— Birdeye/Google Review"While I was satisfied with Dr Cindy Ellenbecker's service in finding an eye condition and then recommending certain supplements which indeed kept it from progressing, the staff is not well organized and gives out misinformation that has been very problematic and time consuming."
— Birdeye/Google Review"DO NOT take your kids to Ellenbecker Eye Clinic. First, let me say all the women in there are so incredibly sweet. Truly. All the women at the desk, and the techs were so kind!"
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