North Idaho Eye Institute
Ophthalmology • Coeur d'Alene, ID
Ratings by platform
- Yahoo Local: 3.0/5 (24 reviews)
What patients say
Patients praise
- praise for specific ophthalmologists, particularly Dr. Duke and Dr. Granier
- professional, kind, and knowledgeable clinical staff in many instances
- satisfaction with cataract surgery outcomes for some patients
Common complaints
- dissatisfaction with administrative and billing staff/processes
- reports of long wait times
- mixed experiences regarding surgery outcomes and costs
- perceived lack of personalized care or "factory-like" environment
In patients' words
"Dr. Allison Granier is the best. I am halfway through cataract surgery with Dr. Granier, and I couldn't be happier. Great bedside manner, very professional."
— Yahoo Local Review"Incompetent administrative staff and billing staff. Be careful they will take your insurance info, assure you that they will submit it to your your insurance. They will not. Then they will bill you. If you don't pay it they will refer you to collections."
— TrustReviewers Review"Dr Sara Duke is measured, thorough, and very personal. We have seen her and the team for 8 years - a great choice!"
— Yelp ReviewMore clinics in Coeur d'Alene
Ellenbecker Eye Clinic
Patients praise: professional and knowledgeable medical staff and doctors · friendly and pleasant demeanor of clinic personnel.
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Orthopedic Sports Institute
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BioPerformance Institute
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Kootenai Heart Clinics
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Indigo Urgent Care
Patients praise: Staff described as friendly, helpful, kind, and knowledgeable · Quick service / efficient care and thorough explanations.
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