Planned Parenthood Southeastern Pennsylvania
Obstetrics & Gynecology • Coatesville, PA
Ratings by platform
- ovu.com: 2.3/5 (4 reviews)
- MapQuest/Yelp: 1/5 (1 review)
What patients say
Patients praise
- Some patients describe staff as empathetic, welcoming, and attentive
- Positive experiences regarding wait times and professional demeanor from some staff members
- Some long-term patients report consistent positive experiences
Common complaints
- Reports of rude or unprofessional behavior by receptionists and medical staff
- Concerns about the competency of medical procedures, specifically related to Nexplanon removal
- Difficulty with appointment scheduling and lack of follow-up communication for certain services like HRT
In patients' words
"You can tell the entire chain of command there is rude, rude receptionist, rude nurse, rude doctor definitely needs new management definitely won’t be recommending to anyone else."
— LocalityBiz/Ovu.com review"Staff here is empathetic, welcoming, attentive, answered all my questions, and never made me feel,judged or stupid."
— LocalityBiz/Ovu.com review"Signed up for an HRT appointment a month ago. They put your name on a list and contact you. Over a month has passed and I've heard absolutely nothing."
— Yelp review (via MapQuest)More clinics in Coatesville
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