Penn Ob/Gyn Chester County Southern Chester County
Obstetrics & Gynecology • Coatesville, PA
Ratings by platform
- Birdeye: 4.7/5 (2,391 reviews (General Chester County OB/GYN))
- Birdeye: 3.5/5 (60 reviews (Penn Medicine Southern Chester County))
- RateMDs: 2.8/5 (7 reviews (Dr. Christine W. Lyons - historical))
What patients say
Patients praise
- Compassionate, knowledgeable, and thorough providers
- Positive experiences with prenatal and postnatal care
- Helpful and professional staff at certain times/locations
- Excellent communication during medical procedures
- Clean and attractive office environments
Common complaints
- Long and unacceptable wait times
- Unprofessional or disrespectful front desk/office staff
- Feeling dismissed by providers regarding medical concerns/symptoms
- Difficulty reaching the office via phone or long hold times
- Abrupt cancellations of appointments with little notice
- Perceived lack of compassion or poor bedside manner from specific physicians
In patients' words
"First and foremost, the wait times are unacceptable. I've consistently had to wait over an hour past my scheduled appointment... I encountered a front desk employee... who is not only disrespectful/unprofessional, but also seems unable to listen actively."
— LocalityBiz (Penn Ob/Gyn Chester County Exton)"I saw dr. Brazerol at this location and it was the worst experience I've ever had. He was incredibly unfriendly, rude, and disrespectful... I left the appointment in tears."
— LocalityBiz (Penn Ob/Gyn Chester County Southern Chester County)"dr odell is patient and kind and communicates well so that i can understand everything."
— Penn Medicine Provider Profile (Lindsay Odell)"Dr. Mansfield operated with precision and excellence; as well as having great bedside manners. He made sure that I was ok and explained everything to me and my husband."
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