Penn Ob/Gyn Chester County
Obstetrics & Gynecology • Coatesville, PA
Ratings by platform
- Birdeye: 4.7/5 (2,391 reviews)
- Birdeye: 3.5/5 (60 reviews)
- RateMDs: 2.8/5 (7 reviews)
What patients say
Patients praise
- Compassionate, knowledgeable, and thorough providers
- Positive experiences with prenatal and postnatal care
- Helpful and professional staff at certain times/locations
- Excellent communication during medical procedures
- Clean and attractive office environments
Common complaints
- Long and unacceptable wait times
- Unprofessional or disrespectful front desk/office staff
- Feeling dismissed by providers regarding medical concerns/symptoms
- Difficulty reaching the office via phone or long hold times
- Abrupt cancellations of appointments with little notice
- Perceived lack of compassion or poor bedside manner from specific physicians
In patients' words
"First and foremost, the wait times are unacceptable. I've consistently had to wait over an hour past my scheduled appointment... I encountered a front desk employee... who is not only disrespectful/unprofessional, but also seems unable to listen actively."
— LocalityBiz (Penn Ob/Gyn Chester County Exton)"I saw dr. Brazerol at this location and it was the worst experience I've ever had. He was incredibly unfriendly, rude, and disrespectful... I left the appointment in tears."
— LocalityBiz (Penn Ob/Gyn Chester County Southern Chester County)More clinics in Coatesville
Chester County OB/GYN of Downingtown
Patients praise: Attentive and compassionate medical care · Efficient and timely appointments (at the Downingtown location specifically).
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Patients praise: Staff described as polished, professional, friendly, and courteous · Providers noted for being thorough, attentive, and knowledgeable.
Focus Eye Group
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Chester County Eye Care
Patients praise: Attentive and knowledgeable staff · Professionalism of doctors.
Main Line Dermatology
Patients praise: High professional standards and medical expertise of providers · Clean and efficient clinical environments at many locations.
Scott Ritterman, M.D.
Patients praise: Excellent, attentive, and compassionate bedside manner · Strong, clear communication and thorough explanations of injuries/plans.
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