Schedule a Visit | Clockwise.MD
Urgent Care • Clinton, IA
Ratings by platform
- Capterra: 4.3/5 (25 reviews)
- SpotSaaS: 2.0/5 (1 review)
What patients say
Patients praise
- Improved transparency regarding wait times
- Increased patient satisfaction
- Easier access to medical care and online self-scheduling
- Effective reporting features for management
- Responsive customer support
Common complaints
- Outdated aesthetic and user interface
- Limited functionality in certain areas
- Potential for technical glitches
- Lack of appointment notes
- Issues with system deleting future appointments
In patients' words
"Clockwise has been a game changer! Our organization opted to use this in our three busy urgent cares. We are a large, pediatric academic medical center and this has been a game changer for us in regards to transparency, wait time, and access to medical care."
— Capterra Review"Clockwise looks like it was built in 2001 and has not been updated since. The webpage looks like something you'd find in an intro HTML class. How I pay this much for a software that does not invest it's money into a better-looking UI is beyond me."
— Capterra Review"It's decent for making same day reservations and estimating wait times. Patients can call the clinic and staff can add appointments. There's also online integration for patients to make their own reservations. If patients leave a phone number, they can get text updates and reminders."
— SpotSaaS ReviewMore clinics in Clinton
MercyOne Clinton Convenient Care
Patients praise: Friendly, professional, and attentive medical staff/providers · Efficient check-in processes for some patients.
Clinton Urgent Care
Patients praise: efficient and prompt service for many patients · professional and knowledgeable medical staff and providers.
Clinton Back & Neck Family Wellness
Patients praise: Friendly and welcoming staff · Effective pain relief.
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