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MercyOne Clinton Convenient Care

Urgent Care • Clinton, IA

What patients say

Patients praise

  • Friendly, professional, and attentive medical staff/providers
  • Efficient check-in processes for some patients
  • Effective treatment and knowledgeable care for many patients
  • Clear communication and time taken by providers during visits

Common complaints

  • Long waiting times
  • Unprofessional service attitudes from front desk staff
  • Inadequate availability of medical equipment (e.g., x-rays)
  • Billing errors and insurance coverage issues
  • Inconsistent thoroughness in examinations

In patients' words

"When i arrived here it only took a few minutes before I was called to the back to see the physician. Everyone there was very nice to me. Jesse (the physician) was also very nice and considerate of my problem."

— LocalityBiz User Review

"Despite its intention to provide prompt care, many reviews highlight issues with long waiting times and unprofessional service attitudes from the front desk staff."

— Wheree Review Summary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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