Primary Care - The Centers
Primary Care • Cleveland, OH
Ratings by platform
- Rehab.com: 3.3 out of 5 stars (120 reviews)
What patients say
Patients praise
- Some patients report caring, professional, and empathetic providers
- Appreciation for the integrated, holistic model of care (physical and behavioral health)
- Accessibility for diverse populations through a sliding fee scale and FQHC status
- Helpfulness of the integrated services in a one-stop setting
Common complaints
- Reports of unprofessional or disorganized staff conduct
- Complaints regarding poor communication and follow-up on patient needs
- Concerns about care coordination and patient advocacy for disabled individuals
- Allegations of neglect or improper treatment advice regarding medications
- Instances of rude customer service, particularly in pharmacy interactions
In patients' words
"Great staff very attentive to their patients"
— Rehab.com review"They will lie to you about medicine tell you they don’t have side affects that they do actually have and tell you that medicine treats something it doesn’t."
— Loc8NearMe review"But The Centers is more than a medical practice, it is a community… a family of caring, knowledgeable, empathetic, and professional providers."
— The Centers Impact Report testimonyMore clinics in Cleveland
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