Cleveland Clinic Cancer Institute
Cancer Center • Cleveland, OH
Ratings by platform
- Trustburn: 4.7/5 (131 reviews)
- CMS Overall Hospital Rating (via CancerLogix): 5/5 (6,852 reviews)
- Cleveland Clinic official provider pages: 5.0/5
What patients say
Patients praise
- Highly rated and skilled medical professionals and specialists
- Effective clinical care and treatment outcomes for many cancer patients
- Supportive nursing, aid, and volunteer staff in many areas
- Clear explanations of complex medical conditions by physicians
- Strong recommendation for the quality of specialized medical care despite administrative hurdles
Common complaints
- Difficulties with billing, unexpected charges, and upfront payment policies
- Communication issues, including lack of follow-up and difficulty reaching staff
- Administrative disorganization in scheduling appointments
- Perceived lack of empathy or being treated as a "number" by some administrative staff
In patients' words
"Great doctors, my husband is cancer free. They are very helpful and caring. He beat the cancer, but they can't help with his pain."
— Trustburn user review"I chose Cleveland Clinic expecting professionalism and coordinated care, but my experience was the complete opposite... It honestly felt like patients are just numbers in a system rather than people who need care."
— Trustpilot user review"I just love this hospital especially my Doctor... I drive 5 hours to Cleveland it's well worth it and I tell everyone if u got a chronic illness go to Cleveland clinic it's the best."
— Cleveland Clinic provider review for Dr. Yogen SaunthararajahMore clinics in Cleveland
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Patients praise: high quality, world-class medical expertise and treatment options · professional, friendly, and welcoming staff and care providers.
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Patients praise: Compassionate and professional nursing care · Effective cancer treatment and management.
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Patients praise: Doctors are frequently described as attentive, compassionate, and thorough listeners · High level of patient trust and comfort during consultations.
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Patients praise: Doctors who listen attentively and show empathy · Thorough explanations and patient education.
Primary Care Doctors & Physicians in Cleveland, OH
Patients praise: attentive listening and not feeling rushed during visits · thorough explanations and clear communication of medical issues.
Geriatric Medicine - Find a Physician or Specialist - Find a Provider
Patients praise: Strong bedside manner and empathy · Highly knowledgeable and thorough in medical assessments.
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