Crystal Clinic Orthopaedic Center: Top Orthopedic Surgeons in Ohio
Orthopaedics • Cleveland, OH
Ratings by platform
- Yelp: 3.1 out of 5 stars (74 reviews)
- Birdeye (West Campus): 4.7 out of 5 stars (918 reviews)
- PissedConsumer: 1.7 out of 5 stars (13 reviews)
What patients say
Patients praise
- Highly regarded for surgical expertise and positive orthopedic outcomes
- Many patients praise individual physicians for being caring, knowledgeable, and effective communicators
- Strong patient recommendation rates in formal hospital surveys (e.g., 76% would definitely recommend)
- Convenient and professional care in clinical settings for specific procedures
Common complaints
- Difficulty contacting or receiving responses from the billing department
- Concerns regarding billing transparency, discrepancies, and unexpected facility charges
- Reports of long wait times for appointments and short time spent with physicians
- Occasional reports of unprofessional or rude staff interactions
In patients' words
"BOTTOM LINE... DR. NOBLE IS THE BEST! DR. NOBLE IS AN EXCELLENT DOCTOR; ONE OF CRYSTAL CLINIC'S BEST!"
— Crystal Clinic Website - Dr. Jeffrey S. Noble Profile"The surgery itself went well, the billing process has been a nightmare."
— BBB Complaint Summary"DR. KASE PULLS UP A STOOL AND LISTENS TO ME. I WISH ALL DOCTOR'S OFFICES WERE LIKE THIS ONE!"
— Crystal Clinic Website - Dr. Jonathan A. Kase ProfileMore clinics in Cleveland
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