Behavioral Health Services in Clearwater, Florida - BayCare
Behavioral Health • Clearwater, FL
Ratings by platform
- Rehab.com (BayCare Life Management Services): 2.5/5 stars (59 reviews)
- Birdeye/Rehab.com (BayCare Behavioral Health- Morton Plant): 2.3/5 stars (15-20 reviews (varies by platform))
- Better Business Bureau (BayCare Health System): 1.87/5 stars (Not explicitly stated total, based on recent samples)
What patients say
Patients praise
- Some instances of knowledgeable and compassionate individual staff members reported
- Occasional positive feedback regarding billing forgiveness or kindness in non-behavioral departments
Common complaints
- Poor communication and difficulty reaching staff via phone
- Long wait times for appointments and care
- Dissatisfaction with psychiatric treatment plans and medication management
- Reports of unprofessional or dismissive behavior by office and clinical staff
- Concerns regarding hospital inpatient experiences and staffing quality
- Billing and insurance-related frustrations
In patients' words
"Every BayCare psychiatrist I've seen doesn't care about their patients much beyond the 'are you suicidal' questions, and that depressed me more than anything else that's happened in my life."
— Rehab.com review"You can NEVER reach them on the phone, for anything !! You leave 40 messages and they get back to you the next day, nobody ever answers the phone..."
— Birdeye review"This place is a drug pushing no help locked down nightmare. I would never stick your family members here or have them check themselves in."
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