
Age-Friendly Services and Resources - Pinellas County
Senior Care • Clearwater, FL
What patients say
Patients praise
- High satisfaction with volunteer-led companionship and transportation programs
- Positive impact on social connectivity and reduction of loneliness for seniors living alone
- Effective support in maintaining independence for those without family nearby
Common complaints
- Severe understaffing and high staff turnover leading to neglected care
- Inconsistent medication management and medical errors
- Lack of responsiveness to call lights and urgent needs
- Reports of stolen personal belongings and lack of accountability
- Poor management communication and dismissive attitude toward family concerns
- Difficulties with affordability and access to government assistance for in-home services
In patients' words
"Families should be aware of significant, recurring complaints regarding understaffing, inconsistent medication management, and poor communication from management, particularly within the skilled nursing and memory care units."
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Patients praise: professional and friendly staff · doctors who listen and take their time.
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Patients praise: Knowledgeable, thorough, and unhurried provider (Allison) · Effective communication and responsiveness between appointments.
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Goldfingers Aesthetics
Patients praise: Friendly and knowledgeable staff · Welcoming, clean, and relaxing environment/ambiance.
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