Urgent Care in Clayton, MO| Mercy St. Louis
Urgent Care • Clayton, MO
Ratings by platform
- Solv Health: 4.8 overall rating (3,021 patients shared ratings)
- Zocdoc: 4.87/5 overall rating (39 patients reviewed)
- GoHealth (location page): “Over 3,000 5-star reviews” (Over 3,000 5-star reviews)
- Wheree: 8.4 (Very good) (Not stated in snippet)
What patients say
Patients praise
- Efficient, prompt service and short/minimal waiting times
- Friendly/caring and professional staff
- Clean facility and comfortable/warm atmosphere
- Knowledgeable clinicians with clear explanations (per some reviews)
Common complaints
- Mixed service attitude (some reports of rudeness/unprofessional behavior from front desk/reception)
- Concerns about privacy/ethical conduct during consultations (some doctor behavior mentioned)
- Navigation/appointment-web-site difficulty (reported)
- Parking/fees not welcoming for patients needing close/front access
In patients' words
"“The staff was great, very cheerful and happy.”"
— GoHealth location page for Mercy St. Louis Clayton"“While many users commend the friendliness and professionalism of some staff members, there are significant concerns regarding rudeness from receptionists…”"
— Wheree reviews page (Mercy-GoHealth Urgent Care)"“Getting through their appointment web site is a real pain.”"
— KyeLeeds catalog page (Mercy-GoHealth Urgent Care)"“Parking spaces at the front door but if you park there, Clayton will charge you $20 for the space. Hardly welcoming…”"
— KyeLeeds catalog page (Mercy-GoHealth Urgent Care)"“The staff was Friendly, Professional and Knowledgeable. The Facility was super clean…”"
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