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Gateway Gastroenterology | Gastroenterology & Hepatology located ...
Gastroenterology • Clayton, MO
Ratings by platform
- Official Practice Website: 4.9/5 overall rating based on 500 reviews (source-reported) (500 (practice-reported total))
- Tebra: 4.92/5 (692)
- BestProsInTown: Not specified (199)
What patients say
Patients praise
- Professional and knowledgeable physicians
- Kind, attentive, and caring nursing staff
- Thorough explanations of procedures and conditions
- Positive patient experiences during procedures
- Effective, patient-centered communication
Common complaints
- Wait times for appointments
- Frustration with billing department/insurance communication
- Difficulties with administrative/intake processes
In patients' words
"Clearly described my conditions and all the options for dealing with it. Did not push for unnecessary procedures. Made me feel as if we are a team dealing with my health."
— Tebra patient review"My only complaint was I had to wait 50 minutes past my appointment time. But it was due to an emergency, and I did have the time."
— Gateway Gastroenterology website testimonial"Horrific experience with billing department, drawn out for months and given numerous reasons why the bill has been given in first place when all services are 100% covered by insurance. Very rude."
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