Urgent Care & Walk-In Clinic | Richmond Heights, MO
Urgent Care • Clayton, MO
Ratings by platform
- Birdeye (Our Urgent Care): 4.7/5 (305)
- Facebook (Total Access Urgent Care): 98% recommend (207)
- Better Business Bureau (Total Access Urgent Care): 1.25/5 (30 (all BBB profiles))
What patients say
Patients praise
- Fast and efficient service
- Friendly and professional staff
- Clean facilities
- Convenient online booking/access
Common complaints
- Billing and collection issues
- Misleading appointment processes
- Long wait times or perceived waste of time
- Concerns over medical device pricing
In patients' words
"Horrible billing department.. will come after you and your account even when your insurance paid 100% of bill already."
— BBB Customer Review"I had a great experience being treated for a cold and sinus attack... The facility was clean and the nurse professional was very good to interact with."
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