Claremont Manor Care Center
Skilled Nursing and Rehabilitation • Claremont, CA
Ratings by platform
- CMS Five-Star Quality Rating System: 2/5
What patients say
Patients praise
- above-average quality measure ratings in some assessments
- some positive feedback regarding individual staff members, including RNs and housekeeping
- higher than national average reported daily nursing staff hours per resident
Common complaints
- substantiated complaints regarding failure to prevent verbal abuse between residents
- deficiencies found in routine inspections including medication errors, infection control lapses, and unsafe food handling practices
- deficiencies regarding dementia care and pest control measures
In patients' words
"July 14, 2025 complaint investigation confirmed failure to prevent verbal abuse between residents, with one resident threatened, cursed, and yelled at, causing fear and anger."
— AssistedLivingMagazine.com"The RN evaluator is also caring, friendly and very capable. The housekeeping staff is friendly and kind and always want to help."
— Yelp User ReviewMore clinics in Claremont
Claremont Care Center
Patients praise: some staff members described as caring and professional · well-regarded rehabilitation and therapy programs.
Garey Orthopaedics
Patients praise: high level of professional expertise and knowledge in sports medicine · effective diagnosis and treatment plans for orthopedic and sports-related injuries.
Pomona Valley Health Center at Claremont
Patients praise: professional and kind medical staff including doctors, PAs, and nurses · efficient and organized care in many instances.
LifeStance Health
Patients praise: Professionalism and attentiveness of providers · Easy appointment scheduling process.
Pomona Valley Health Centers
Patients praise: attentive and kind staff · efficient and organized service.
Pomona Valley Health Center
Patients praise: High patient satisfaction/strong overall rating on Birdeye · Kind, attentive, knowledgeable, and friendly staff (as described by BestProsInTown).
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other clinics in Claremont, or filter by state and specialty to compare patient ratings.