Pomona Valley Health Center at Claremont
Geriatric Medicine • Claremont, CA
Ratings by platform
- Aggregate/Birdeye/rater8: 4.9/5 (approximately 1,000-1,100 reviews aggregate)
What patients say
Patients praise
- professional and kind medical staff including doctors, PAs, and nurses
- efficient and organized care in many instances
- clear explanations of medical conditions
- clean and inviting facility atmosphere
- convenient same-day availability for urgent needs
Common complaints
- occasional long wait times during busy periods
- administrative and front desk communication issues
- concerns regarding specific provider care quality or bedside manner
- confusion over the online appointment/save-my-spot system vs. walk-in priorities
In patients' words
"This is the most convenient and efficiently run urgent care I have ever been to. Care was quick, staff was kind!"
— Yelp review"The appointment feature was the draw for me. Other than when I arrived I was told that's just to save your place in line however they see any patients that may have walked in before me first"
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