Pomona Valley Health Center in Claremont, CA
Geriatric Medicine • Claremont, CA
Ratings by platform
- Birdeye (Aggregate): 4.9/5 stars (1,002 reviews)
- Solv Health (Urgent Care specific): 2.5/5 stars (60 ratings)
What patients say
Patients praise
- High satisfaction with individual physicians and physician assistants (PAs)
- Effective and attentive medical care noted by many long-term patients
- Friendly and helpful staff interactions reported by some patients
Common complaints
- Long wait times for service
- Frustration with appointment booking systems not accurately reflecting wait times or priority
- Concerns regarding staff communication and responsiveness at the front desk
- Reports of dismissive attitudes from certain medical providers
In patients' words
"I have nothing but good things to say since joining PVHC Claremont group. Dr Hathaway is top notch and I am so happy to have such a great doctor. Great experiences from the staff and building to the doctor."
— Birdeye Review"The appointment feature was the draw for me. Other than when I arrived I was told that's just to save your place in line however they see any patients that may have walked in before me first... First visit and the experience is horrible. I've been waiting almost an hour and I've still not been seen."
— MapQuest/Yelp Review of Urgent CareMore clinics in Claremont
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