Chilton Urgent Care - Ivy Creek Healthcare
Emergency Medicine • Clanton, AL
Ratings by platform
- Solv Health: 1.0 out of 5 stars (based on 1 rating) (1)
- Indeed.com (Employer/Employee perspective): 3.0 out of 5 stars
What patients say
Patients praise
- Compassionate and dedicated staff, particularly specific nurse practitioners
- Efficient handling of urgent issues leading to successful hospital referrals
- Respectful and helpful patient treatment in some instances
Common complaints
- Unexpected or high billing costs for tests and procedures
- Perceived lack of medical necessity for certain tests (testing for profit)
- Dissatisfaction with treatment effectiveness for minor infections
- Difficulties with phone communication and responsiveness
- Long wait times for service
- Confusion regarding pediatric patient policies
In patients' words
"In my opinion this place is Bait and Switch... They charged 2 x $35 for flu tests, $24 for a Strepp test and $48 for a Mefoxin shot... In my opinion the "tests" are purely to increase their profit and were not necessary."
— Medical-Health.com user review"I want to take the opportunity to brag on Alex Gross the CRNP at Chilton Urgent Care and her staff... After lancing and draining the abscess, she told me that I needed to be admitted to the hospital because she didn’t like what she saw... I’m home now on an antibiotic treatment and feeling so much better."
— MyHospitalNow.com patient testimonialMore clinics in Clanton
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