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Rural Health Medical Program - The Heartbeat of the Black Belt

Rural Health Clinic • Clanton, AL

★★★★★4.8/551 reviews across 2 platforms

Ratings by platform

  • Birdeye (Google): 4.8/5 stars (41 reviews (Dallas County/Selma site))
  • Birdeye (Google): 5/5 stars (10 reviews (Thomaston site))
  • Facebook: 96% recommend (10 reviews)

What patients say

Patients praise

  • caring and professional healthcare providers who take time to explain treatments
  • polite and helpful front desk staff at various locations
  • clean and comfortable clinic environments
  • commitment to serving all patients regardless of ability to pay
  • convenient and efficient service experiences reported by many patients

Common complaints

  • occasional reports of unprofessional or rude staff behavior
  • concerns regarding management and workplace environment from employees
  • documented broader regional trends of lower patient satisfaction scores in rural Alabama clinics compared to national benchmarks

In patients' words

"I like Ms. Marshall, CRNP takes time to explain every step and why she is doing things. She is very caring and understanding. She listens without spoken judgement."

— LocalityBiz Review for Demopolis Health Center

"They are all professional and show very much interest and care about their patients. 10/10 each visit."

— Birdeye Review for Thomaston Health Center

"Very rude and unprofessional to my daughter. Will not be back or recommend this dump to anybody front desk clerk rude too."

— LocalityBiz Review for Demopolis Health Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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