University of Cincinnati Cancer Center | UC Health
Cancer and Blood Institute • Cincinnati, OH
Ratings by platform
- CMS HCAHPS / Momentary Labs: 3 out of 5 stars (1,380 surveys (based on CMS HCAHPS data for the medical center))
What patients say
Patients praise
- High-quality specialized medical expertise and research-driven care
- Positive patient reports of compassionate and knowledgeable staff throughout the treatment journey
- Long-standing accreditation and recognition as a top cancer program
- Strong multidisciplinary approach to personalized treatment plans
Common complaints
- Mixed experiences regarding staff responsiveness and communication
- Lower patient satisfaction scores in areas like cleanliness and quietness compared to national averages
- General hospital-level complaints found on third-party review platforms regarding communication flow
In patients' words
"They took the time to explain everything, answered all my questions, and treated me like family."
— Patient story featured on UC Health website"Communication between staff and doctors and family is terrible. Nurses are friendly and try their best with the little info they receive."
— Yelp review of University of Cincinnati Medical CenterMore clinics in Cincinnati
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