Cancer and Blood Care - Cincinnati - TriHealth
Cancer and Blood Institute • Cincinnati, OH
Ratings by platform
- TriHealth Provider Profile (Dr. Samer Alsidawi): 4.9 / 5 (263 ratings)
- Birdeye (Medicenter North location): 1.5 / 5 (2 reviews)
- Yelp (TriHealth System): 2.8 / 5 (324 reviews)
What patients say
Patients praise
- Highly rated physician care (e.g., Dr. Samer Alsidawi)
- Patients report feeling cared for, reassured, and well-prepared for treatment plans
- Staff acknowledged as pleasant and helpful in many patient testimonials
- Recognition for compassionate care from surgeons and oncology teams
Common complaints
- Inconsistent enforcement of visitor policies at infusion centers
- Complaints regarding billing and insurance practices
- Reports of rude or inconsiderate staff at some administrative desks
- General negative customer service feedback for the broader TriHealth system
In patients' words
"Dr. Alsidawi was amazing. From the minute he walked through the door, I felt reassured... he was well prepared which put me at ease. He had reviewed all the medical records in advance and was so kind to me, my wife, and my son."
— TriHealth Provider Profile for Dr. Samer Alsidawi"The staff are not consistent with their policy that allows only one person back with a patient receiving infusion. My wife’s parents are well into their eighties with my mother in law receiving infusions... I believe extra consideration should be given."
— Birdeye Review of TriHealth Cancer Institute Medicenter North"I want to thank everybody who was involved... and it’s not just the doctors, it’s all the staff in the hospital, everybody is just so pleasant… keep doing what you’re doing."
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