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Primary Care Physicians in Cincinnati, Ohio

Primary CareCincinnati, OH

★★★★★4.9/5379 reviews across 2 platforms

Ratings by platform

  • Healthgrades: 4.9 stars (119 reviews) (119)
  • Healthgrades: 4.9 stars (69 reviews) (69)
  • Mercy Health: 4.9 out of 5 (281 ratings) (281)
  • Mercy Health: 5 out of 5 (98 ratings) (98)

What patients say

Patients praise

  • attentive and empathetic listening
  • clear explanations without jargon
  • thorough and knowledgeable care
  • patient-centered, collaborative decision-making
  • kind and professional staff interactions
  • feeling valued as a person rather than a number

Common complaints

  • impatient or unfriendly demeanor
  • long wait times
  • poor staff communication and unprofessionalism
  • rushed appointments
  • failure to listen to or answer patient questions
  • lack of compassion in care delivery

In patients' words

"Dr. Nolan is the best of the best. He cares deeply about his patients, he connects with them on a personal level, and he includes them in the decision-making process."

Healthgrades review of Dr. John Nolan

"Dr. Koch listened to absolutely everything that I was feeling. She's always willing to explore things to also emotionally make me feel better. Hands down one of the best doctors I have ever had."

Healthgrades review of Dr. Kirsten Koch

"Dr. Prindle is incredibly impatient and unfriendly. Responds to concerns with little to no compassion."

Healthgrades review of Dr. Kelly Prindle

"Dr. Justin can be a little rude sometimes but he is knowledgeable and helpful. His staff is a mess. The receptionist knows things about patients that she shouldn't know... She announced my drug test results so loud the whole building heard."

Healthgrades review of Dr. Michael Justin

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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