Sleep Medicine Services of Western Massachusetts
Sleep Medicine • Chicopee, MA
Ratings by platform
- WebMD (for Sleep Medicine Services of Western MA): 1/5 (1 review)
- Birdeye (for HMC Neurology & Sleep Center)
- LocalityBiz (for Trinity Health/Riverbend): 1/5 (2 reviews)
What patients say
Patients praise
- Caring, kind, and professional clinical staff (psychologists/therapists)
- Convenient location and easy parking
- Acceptance of Medicare
Common complaints
- Difficulties with phone systems and reaching staff
- Reports of unprofessional or harassing phone interactions
- Mixed feedback regarding service quality
In patients' words
"Everyone's nice, BUT, you can't get ahold of anyone via phone. Their voice system is terrible."
— WebMD Review of Sleep Medicine Services of Western MA"This company called my elderly mother. Refused to state who they where. Made comments leading to a heated, unnecessary, disturbing arguement... You have no right to call and harass anyone."
— LocalityBiz Review of Trinity Health of New England Behavioral Health and Sleep ServicesMore clinics in Chicopee
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