Chicopee Pediatrics
Pediatrics • Chicopee, MA
Ratings by platform
- Birdeye (Fairview Pediatrics): 4.8 out of 5 stars (56 reviews)
- Healthgrades (Dr. James Bell): 4.1 out of 5 stars (8 ratings)
- Facebook (Fairview Pediatrics): 92% recommendation rate (32 reviews)
- Ratings.MD (Suzanne Malloy): 4.9 out of 5 stars (74 verified ratings)
- Healthgrades (Dr. Lydia Sarro): 2.8 out of 5 stars (Likelihood of recommending) (N/A)
What patients say
Patients praise
- Many patients express strong trust and appreciation for their pediatricians, often citing long-term relationships spanning years
- Staff members are frequently described as friendly, helpful, and caring towards children
- Providers are often praised for being attentive, patient, and thorough in explaining medical conditions
- Positive reception for telehealth options and accessible communication (e.g., apps/email)
Common complaints
- Occasional reports of poor bedside manner or communication issues with specific providers
- Isolated experiences of patients feeling unheard or degraded regarding health concerns like anxiety or physical conditions
- Concerns regarding organizational issues, administrative errors, or billing processes in local medical groups
- Reports of long wait times or scheduling difficulties in some instances
In patients' words
"We love everyone there! So friendly and they talk to you so you can understand what they are saying."
— Patient review for Fairview Pediatrics"He has been my doctor since I was 10 years old, and is the doctor to both of my children. He is caring and patient and answers all my questions."
— Patient review for Dr. James Bell"My daughter when to see him for a sick visit. He laughed and smirked at her and totally degraded her for having anxiety."
— Patient review for Dr. James Bell"Zero bedside manner, zero idea how to talk to children. Missed, massive issues with my health that affect me to this day."
— Patient review for Dr. Lydia SarroMore clinics in Chicopee
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