Chicopee Health Center Pharmacy
Pharmacy • Chicopee, MA
Ratings by platform
- Yahoo Local: 2.0 out of 5 stars (1 review)
- WebMD: Mixed/General negative ratings mentioned in text (2 reviews)
What patients say
Patients praise
- Some staff members, particularly in dental and pharmacy roles, are praised for being helpful, friendly, and knowledgeable
- On-site convenience of the pharmacy following medical appointments
Common complaints
- Significant difficulty reaching the center by phone, with reports of long wait times and unreturned calls
- Frustration with administrative processes, including referral handling and appointment scheduling
- Concerns regarding communication between staff and patients
- Isolated reports of dissatisfaction with medication refill management
In patients' words
"If you love HORRIBLE customer service definitely come here. The people at the front desk never answer the phones literally ever."
— LocalityBiz Review"I have going her for years, and I am always on hold for almost 20 minutes every single time I call to make an appointment or have an issue."
— WebMD ReviewMore clinics in Chicopee
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