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Contact Our Orthodontic Office – Chicopee, MA

OrthodonticsChicopee, MA

★★★★★4.7/5350 reviews across 3 platforms

Ratings by platform

  • Birdeye (OMG Smiles): 4.7 out of 5 stars (347 reviews)
  • Chamber of Commerce (Dr. Paul McKenna I): 1.0 out of 5 stars (1 review)
  • DentalInsider (Reen and Willcutts Orthodontics): 5.9 out of 10 (DI Rating) (2 reviews)

What patients say

Patients praise

  • professional and kind staff members
  • accommodating to busy schedules and special needs patients
  • efficient, smooth, and quick appointment processes
  • positive experiences with specific practitioners

Common complaints

  • allegations of poor communication and customer service
  • claims of unprofessional or rushed treatment procedures
  • concerns about billing practices and costs for additional services
  • reports of negative long-term outcomes following orthodontic treatment

In patients' words

"I came to this location, Chicopee Ma. Dentistry and Braces needing extensive help. Dr. Khan and Dr. Catalina both helped me accomplish my Dental Health and trust in a Location.They are exceptional and beyond Professional and kind."

Birdeye (OMG Smiles)

"Only interested in your cash at the door. ... You could at least be professional and look at her mouth and give your professional opinion. ... It's just all about the cash."

Chamber of Commerce (Dr. Paul McKenna I)

"I had one of the Drs grinding the glue off my top front Teeth Canine tooth to canine tooth are all damaged (my enamel is burnt down and now "Rotted")"

Chamber of Commerce (Reen & Reen)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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