Root canal & endodontics in Chicopee - Baystate Dental
Endodontics • Chicopee, MA
Ratings by platform
- Chamber of Commerce: 4.5/5 stars (189 reviews on Chamber of Commerce and 145 on another listing)
- WebMD: Not explicitly summarized, but generally positive sentiment observed in volume (337 reviews)
What patients say
Patients praise
- Friendly and courteous staff noted by many patients
- Dentists described as thorough and skillful
- Comfortable environment, particularly for those with dental anxiety
- Clean, well-maintained facilities
- Efficient handling of urgent or emergency dental needs
Common complaints
- Issues with billing and insurance processing communication
- Appointment rescheduling and cancellation policies perceived as inflexible or frustrating by some patients
- Concerns about office staff professionalism or helpfulness in resolving administrative issues
In patients' words
"They absolutely cater to cowards, they were warm, they made me comfortable from the moment I sat in chair."
— Patient review on WebMD"My dentist was quick and efficient. She's very friendly and really tries to help me relax."
— Patient review on Chamber of Commerce"Certain people in the office staff are confused about how to bill for services. They sent my bill to the wrong address."
— Patient review on LocalityBizMore clinics in Chicopee
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