Chico Vision Care Optometry: Optometrist in Chico, CA
Ophthalmology / Eye Care • Chico, CA
Ratings by platform
- Gonmap: 3.6 out of 5 (10 reviews (on Gonmap))
- Medicals-Health: 2.7 out of 5 (10 reviews (on Medicals-Health))
- BestProsInTown: Not explicitly stated summary score (54 reviews)
What patients say
Patients praise
- Helpful and efficient staff for routine exams
- Quality and professionalism from certain doctors like Dr. Pennington
- Ability to provide glasses that meet budget and needs for some patients
- Friendly atmosphere noted by some visitors
Common complaints
- Reports of poor customer service and unprofessionalism toward patients
- Complaints regarding refund policies and sales-focused service over patient care
- Concerns about the optometrist's manner, particularly with children
- Issues with prescription accuracy and quality/durability of frames
In patients' words
"Terrific experience. I'm a local doc, and I was very impressed Dr. Pennington and his staff for helping correct my prescription..."
— Mark J., Gonmap review"I would not recommend this office... they seem more interested in sales than service... My glasses came apart within 2 and a half months..."
— Anonymous, Medicals-Health review"The optometrist... seemed bored, irritated, very cold and almost resentful that he had to endure the behavior of a three-year-old."
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