Urgent Care Locations | Chicagoland & Northwest IN
Urgent Care • Chicago, IL
Ratings by platform
- Midwest Express Clinic: 4.8/5 (758 reviews) and 4.5/5 (1,943 reviews) (Various platforms aggregate thousands of reviews)
- WellNow Urgent Care (Chicago): 4.3/5 (1,112 reviews)
- Marpeh Urgent Care & Family Health Center: 4.91/5 (11 reviews)
What patients say
Patients praise
- Convenient accessibility with walk-in options and online check-in available at many locations
- Generally efficient and quick service reported by many patients
- Professional and caring staff at various clinics
- Helpful for minor injuries and illnesses when primary care is unavailable
Common complaints
- Concerns regarding billing practices and payment requirements (e.g., cards on file)
- Mixed reviews on staff professionalism and bedside manner, particularly with special needs patients or children
- Occasional long wait times depending on patient volume
- Reports of misdiagnosis or failure to address specific patient concerns during visits
In patients' words
"Overall, no one leaves a review for an urgent care unless it's awful service or incredible lol. Everyone at Midwest express clinic was amazing."
— Yelp (Midwest Express Clinic)"Well Organized and offer info as soon as we arrived. Staff very helpful and give info. We appreciate and highly recommend. We had results in timely fashion."
— Yelp (Innovative Express Care)"I’m sick of my son being treated this way and dismissed as deserving little to no care because he is special needs. I am heart broken and outraged."
— Doctors.at (Midwest Express Clinic)More clinics in Chicago
Walk-in Clinic & Virtual Urgent Care in Chicagoland
Patients praise: Convenience of virtual visits for timely medical advice and prescriptions · Professionalism and attentiveness of some virtual care providers who listen to patient concerns.
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Patients praise: high patient satisfaction with surgical outcomes · highly skilled and professional medical staff and surgeons.
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Patients praise: Professional, knowledgeable, and thorough medical care · Friendly and welcoming staff (in many instances).
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Patients praise: Compassionate and professional bedside manner · Effective communication and clear explanations of treatments.
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