Walk-In Clinic - Specialty Physicians of Illinois
Urgent Care • Chicago Heights, IL
Ratings by platform
- Ratings.MD: 4.8 out of 5 (9,999 verified ratings)
- Birdeye (Specialty Physicians of Illinois, LLC - Olympia Fields, IL listing): 2.6 star rating (39 reviews)
What patients say
Patients praise
- Quality of care and providers who explain care/tests well (examples in reviews).
- Patient-reported attentiveness/concern and professional, patient-focused clinicians.
- Walk-in clinic positioned as staffed with experienced providers and available every day (including holidays).
- Positive patient story about early detection leading to successful outcome.
Common complaints
- Long wait times/understaffing and inefficient flow at walk-in clinic.
- Perceived lack of effective treatment/referrals; patients say they left still needing care.
- Billing/insurance issues and communication problems (e.g., being told they don’t take insurance; call-backs not returned).
- Negative experience described as doors closing earlier than posted and security/communication concerns.
In patients' words
"“This place is terrible. They waste people’s times... They don’t care if you’re sick they don’t see nun wrong.”"
— localitybiz.com review on the Chicago Heights walk-in clinic page"“Worst possible service and uncaring staff... wait several hours... The doctor poked her head in for all of 4 minutes...”"
— localitybiz.com review for Specialty Physicians of Illinois, LLC in Chicago Heights (walk-in clinic across the street)"“They waited until 3 hours before the appointment to tell me that they don't take my insurance... Very angry with this place. Not recommending.”"
— localitybiz.com review for Specialty Physicians of Illinois, LLC in Chicago Heights"“She is a great dr in and out. Hate to see her leave.”"
— Ratings.MD profile for Specialty Physicians of Illinois (verified ratings/reviews)"“Specialty Physicians of Illinois... Open every day, including holidays, our Walk-in Clinic is staffed by providers with extensive experience delivering quality medical care...”"
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