Urgent Care Locations | Chicagoland & Northwest IN
Urgent Care • Chicago Heights, IL
Ratings by platform
- Medicals-Health (Franciscan ExpressCare): 3.2/5 (10 reviews)
- WellNow Urgent Care (aggregated): 4.3/5 (1,112 reviews)
- Physicians Immediate Care (aggregated): 4.3-4.4/5 (540-780 reviews (per location))
- Advanced Urgent Care (Yelp): 2.8/5 (31 reviews)
- Pinnacle Urgentcare (Birdeye): 2.8/5 (47 reviews)
- UrgiClinic Urgent Care (Birdeye): 4.8/5 (1,281 reviews)
What patients say
Patients praise
- Convenience as a faster alternative to emergency rooms
- Friendly, compassionate, and attentive clinical staff (nurses/PAs/doctors)
- Efficiency for straightforward issues and diagnostics
- Clean, professional, and state-of-the-art facilities
- Comprehensive services including in-house diagnostics and screenings
Common complaints
- Long or excessive wait times
- Concerns regarding billing practices and potential over-billing
- Reports of rude or unhelpful front desk staff
- Instances of feeling rushed or that multiple health issues were not addressed in a single visit
- Difficulty resolving administrative or billing issues
In patients' words
"Went with my son because he had a high fever and cough. They could not have been kinder or more thorough... Every single person we encountered was kind, compassionate, thoughtful and attentive."
— Franciscan ExpressCare Review"Ridiculously long wait times. Doctor eventually came in, saw me, left out to check labs and she never even came back. Three hours in immediate care."
— Franciscan ExpressCare Review"I strongly advise not to go to this clinic... After receiving standard care, my bill reflected a shocking amount... It was disguised in the amount of additional lab fees."
— Physicians Immediate Care Review"Don’t be deceived by an empty waiting room. I’ve been here for 1.5 hours, sitting behind a curtain... Ordered an X-ray then blew us off when it was negative."
— Pinnacle Urgentcare ReviewMore clinics in Chicago Heights
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