
Intermediate Care, Psychiatric & Nursing Care in Chicago Heights, IL
Psychiatry/Behavioral Health • Chicago Heights, IL
Ratings by platform
- Medicare.gov / CMS: 2 out of 5 stars (CMS) (25 complaints on record (Aperion Care Chicago Heights))
- Medicare.gov / CMS: 2 out of 5 stars (CMS) (13 complaints on record (Bria of Chicago Heights))
- Medicare.gov / CMS: 1.6 out of 5 stars (15 total complaints (Prairie Manor))
What patients say
Patients praise
- Integrated approach to health services at community clinics
- Individualized care reported by some patients with specific providers
- Accessible services through sliding scale programs at community clinics
Common complaints
- Reports of resident abuse or neglect at nursing facilities
- Low staff-to-resident ratios, particularly in nursing homes
- Dissatisfaction with clinic staff professionalism, communication, and long wait times
- Concerns regarding medication management and patient dismissiveness in psychiatric care settings
- Low overall quality ratings from federal agencies for major nursing home providers
In patients' words
"Dr Thapar has been my psychologist for nearly 15 years. I can honestly say I’ve never had a negative experience. Dr is always honest and professional."
— Patient review for Dr. Pradeep Thapar"...both the facility and the officers overseeing the scene RUDELY DISREGARDED MY DISABILITY RIGHTS NEVER GO TO THIS LOCATION IF YOU’RE DISABLED, YOUR DISABILITY RIGHTS WILL BE IGNORED"
— Patient review for Aunt Martha's Chicago Heights Community Health CenterMore clinics in Chicago Heights
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Patients praise: praise for individual providers' professionalism and compassion · reports of positive, long-term patient-provider relationships.
Cook County - Illinois Department of Healthcare and Family Services
Patients praise: isolated reports of helpful and kind staff members.
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Patients praise: exceptional care and professionalism of the doctor · thorough explanations by staff.
Kidney Care Center Chicago, IL
Patients praise: positive patient feedback for specific Kidney Care Center (KCC) locations citing caring and knowledgeable staff · the Kidney Care Center organization reports an active effort to monitor and enhance patient experience through online reputation management.
Walk-In Clinic - Specialty Physicians of Illinois
Patients praise: Professional and compassionate care from specific individual providers and staff members · Convenience of location and access to walk-in services.
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