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Intermediate Care, Psychiatric & Nursing Care in Chicago Heights, IL

Psychiatry/Behavioral Health • Chicago Heights, IL

★★☆☆☆1.9/553 reviews across 3 platforms

Ratings by platform

  • Medicare.gov / CMS: 2 out of 5 stars (CMS) (25 complaints on record (Aperion Care Chicago Heights))
  • Medicare.gov / CMS: 2 out of 5 stars (CMS) (13 complaints on record (Bria of Chicago Heights))
  • Medicare.gov / CMS: 1.6 out of 5 stars (15 total complaints (Prairie Manor))

What patients say

Patients praise

  • Integrated approach to health services at community clinics
  • Individualized care reported by some patients with specific providers
  • Accessible services through sliding scale programs at community clinics

Common complaints

  • Reports of resident abuse or neglect at nursing facilities
  • Low staff-to-resident ratios, particularly in nursing homes
  • Dissatisfaction with clinic staff professionalism, communication, and long wait times
  • Concerns regarding medication management and patient dismissiveness in psychiatric care settings
  • Low overall quality ratings from federal agencies for major nursing home providers

In patients' words

"Dr Thapar has been my psychologist for nearly 15 years. I can honestly say I’ve never had a negative experience. Dr is always honest and professional."

— Patient review for Dr. Pradeep Thapar

"...both the facility and the officers overseeing the scene RUDELY DISREGARDED MY DISABILITY RIGHTS NEVER GO TO THIS LOCATION IF YOU’RE DISABLED, YOUR DISABILITY RIGHTS WILL BE IGNORED"

— Patient review for Aunt Martha's Chicago Heights Community Health Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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