Walk-In Clinic - Specialty Physicians of Illinois
Family Medicine • Chicago Heights, IL
Ratings by platform
- Ratings.MD: 4.8/5 (based on 9,999 ratings) (9,999 ratings)
- Birdeye/Google: 2.6/5 (39 reviews)
- WebMD: 1/5 (1 review)
What patients say
Patients praise
- Professional and compassionate care from specific individual providers and staff members
- Convenience of location and access to walk-in services
- Positive experiences with specific procedures like endoscopies and colonoscopies
Common complaints
- Long wait times and understaffing concerns
- Inconsistent communication and difficulty scheduling appointments or getting callbacks
- Dissatisfaction with perceived lack of thorough medical treatment or diagnosis quality
- Issues with insurance verification processes
In patients' words
"I would like to begin by saying how grateful I am for this walk in clinic. The facility is close to my home, and has been a great help to me many times. At this time, I want to express a deep appreciation to my NP, Jilaina Taylor, who gave this quality of care that I am always looking for."
— LocalityBiz Review"The clinic is understaffed and no one bothered to mention Long wait times or suggest going to another Franciscan facility. Finally called in around 850pm. Just to sit in another room for another half hour. The doctor poked her head in for all of 4 minutes... and was basically useless."
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