Cook County - Illinois Department of Healthcare and Family Services
Psychiatry/Behavioral Health • Chicago Heights, IL
Ratings by platform
- localguideworld.com: 1.6 out of 5 stars (164 reviews)
What patients say
Patients praise
- isolated reports of helpful and kind staff members
Common complaints
- rude and unprofessional staff behavior
- excessive wait times and unorganized office operations
- difficulty reaching representatives by phone
- lack of effective communication regarding case status
In patients' words
"This place is completely unorganized , from the staff to the disgusting bathrooms ! They open with no Toilet Paper in either bathroom , so bring your own. They are ignorant here and do not care about what you need"
— a-better-place.com review for Illinois Department of Human Services - Cook County"I just got off the phone with a Ms. Wesson and let me tell you how RUDE AND UNPROFESSIONAL this sorry of an excuse of a woman is. I've been calling almost everyday and I'm on hold for hours."
— localguideworld.com review for Illinois Department of Human Services (Chicago)"Doris was amazing. After having a difficult time with one of the case workers and getting hung up on, I called back and Doris really took her time , helped me with my concerns and processed my case for me."
— localguideworld.com review for Illinois Department of Human Services (Chicago)More clinics in Chicago Heights
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