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Primary Care Doctors & Physicians in Chicago Heights, IL

Internal MedicineChicago Heights, IL

★★★★★4.6/5215 reviews across 3 platforms

Ratings by platform

  • Ratings.MD (Dr. Julia R. Harris): 4.7/5 (203 verified ratings)
  • Healthgrades (Dr. Anna Land): 3.4/5 (5 ratings)
  • Birdeye (Franciscan Physician Network Primary Care): 2.1/5 (7 reviews)

What patients say

Patients praise

  • Some providers are described as knowledgeable, kind, patient, and good listeners
  • Appreciation for thorough care and the time spent during consultations by certain doctors and nurse practitioners
  • Convenient locations and access to walk-in services for some facilities
  • Positive rapport with specific individual healthcare providers

Common complaints

  • Long wait times for appointments and in-office visits
  • Reports of rude or unprofessional behavior by administrative and nursing staff
  • Difficulties with administrative tasks such as communication, follow-ups, and billing transparency
  • Mixed experiences with diagnostic accuracy and treatment effectiveness
  • Concerns regarding perceived lack of thoroughness or feeling rushed during consultations

In patients' words

"Dr. Harris is caring, polite, a very good listener and takes her time with us during our visit. She provides excellent medical advice."

Ratings.MD (Dr. Julia R. Harris)

"It was a waste of time to take my daughter to this place the nurse had an unprofessional attitude."

Birdeye (Franciscan Physician Network Primary Care)

"Dr. Janae Ware and her team are patient, respectful, friendly and professional. ... They pay close attention to whatever needs I voice."

LocalityBiz (Oak Street Health)

"This place is terrible. They waste people’s times & they are an off brand of a hospital. Doctors don’t even really follow up and see if there’s anything that needs to be done."

LocalityBiz (Specialty Physicians of Illinois)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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