Primary Care
Internal Medicine • Chicago Heights, IL
Ratings by platform
- Franciscan Physician Network Primary Care Clinic Chicago Heights (via Birdeye): 2.1 out of 5 stars (based on 7 reviews) (7 reviews)
- Oak Street Health Lincoln Crossing: 4.47 out of 5 stars (555 ratings)
- Dr. Julia Harris (via Ratings.MD): 4.7 out of 5 stars (203 ratings and 126 comments)
What patients say
Patients praise
- Providers described as compassionate, respectful, and attentive
- Convenient location and walk-in accessibility
- Appreciation for staff who take time to listen and thoroughly explain medical concerns
Common complaints
- Difficulty reaching staff or doctors by phone and poor communication regarding test results
- Long wait times and unprofessional staff interactions
- Perceived lack of attention to primary patient concerns and generic medical diagnoses
- Frustration with billing, insurance, and administrative processes
In patients' words
"It was a waste of time to take my daughter to this place the nurse had an unprofessional attitude."
— Franciscan Physician Network Primary Care Clinic patient review"Dr. Janae Ware and her team are patient, respectful, friendly and professional... They make me feel comfortable as they try to understand my needs to help them try to rectify and satisfy my voiced complaints."
— Oak Street Health patient review"She satisfies basic needs; however, she can't seem to keep up with the treatment she is providing. She constantly called in the wrong prescriptions for me or denied prescriptions she previously approved."
— Dr. Julia Harris patient reviewMore clinics in Chicago Heights
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