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Internal Medicine • Chicago Heights, IL

★★★★★4.5/5765 reviews across 3 platforms

Ratings by platform

  • Franciscan Physician Network Primary Care Clinic Chicago Heights (via Birdeye): 2.1/5 (7 reviews)
  • Oak Street Health Lincoln Crossing: 4.47/5 (555 reviews)
  • Dr. Julia Harris (via Ratings.MD): 4.7/5 (203 reviews)

What patients say

Patients praise

  • Providers described as compassionate, respectful, and attentive
  • Convenient location and walk-in accessibility
  • Appreciation for staff who take time to listen and thoroughly explain medical concerns

Common complaints

  • Difficulty reaching staff or doctors by phone and poor communication regarding test results
  • Long wait times and unprofessional staff interactions
  • Perceived lack of attention to primary patient concerns and generic medical diagnoses
  • Frustration with billing, insurance, and administrative processes

In patients' words

"It was a waste of time to take my daughter to this place the nurse had an unprofessional attitude."

— Franciscan Physician Network Primary Care Clinic patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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