Dialysis Center Cheyenne, Wyoming - Fresenius Kidney Care
Nephrology/Kidney Care • Cheyenne, WY
Ratings by platform
- HealthcareComps/Medicare Data: 46% of patients rated their kidney doctors 9 or 10, 51% rated staff 9 or 10, and 55% rated the facility 9 or 10 (scale 0-10). (Data based on standardized patient survey metrics.)
- PissedConsumer (Company-wide): 1.8 out of 5 (34 reviews)
What patients say
Patients praise
- Facility performance metrics for clinical outcomes, such as waste removal efficiency, are high and compare favorably to state and national averages.
Common complaints
- Patient satisfaction scores at this facility are generally below state and national averages regarding communication, comfort, and professional demeanor.
- Specific patient complaints include reports of unprofessional or uncaring staff, concerns about infection control practices, and perceived lack of coordinated care.
In patients' words
"The staff is not compassionate, very disrespectful, worst, nobody washed their hands. Nobody used sanitizer. they just keep changing their gloves, which is a no no in an Infection controlled setting."
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