Cheyenne Vision Clinic
Ophthalmology/Optometry • Cheyenne, WY
Ratings by platform
- Birdeye/Google aggregate: 4.6/5 (1,471 reviews)
What patients say
Patients praise
- Professional and friendly staff and doctors
- Thorough eye examinations and clear explanations of findings and concerns
- Attentive care for specific or special eye issues
- Proactive approach to addressing potential vision problems
Common complaints
- Confusion regarding insurance billing and payment processes
- Dissatisfaction with customer service regarding billing disputes and collection agency referrals
- Delays in receiving glasses beyond quoted timeframes
- Physical discomfort with new eyewear (dizziness, nausea)
In patients' words
"I have always had a good experience with Dr. Sipe. She is very attentive to questions and concerns. I also feel she goes the extra mile to proactively address potential issues."
— Google Review via Birdeye"They were very helpful until the billing part. A lot of confusion with insurance and payment. After everything was taken care of they sent my info to a collection agency."
— TrustReviewers.com user reviewMore clinics in Cheyenne
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