[PDF] Licensed Substance Use Disorder Treatment Providers in Chester ...
Substance Use Disorder Treatment • Chester, PA
Ratings by platform
- Birdeye: 4.6/5 stars (52 reviews)
- DrugAbuse.com/Rehabs.com/Alcohol.org: 3.4/5 stars (27 reviews)
- Recovered.org TrustScore: 4.2/5 stars
- Recovered.org TrustScore: 3.85/5 stars
What patients say
Patients praise
- Many clients report feeling supported, cared for, and treated with kindness by staff
- Effective therapeutic outcomes, with some patients citing recovery and stabilization as key results
- Convenient and professional access to care, including telehealth options
- High reported patient satisfaction scores at specific facilities regarding dignity and treatment effectiveness
Common complaints
- Reports of unprofessional, rude, or disrespectful staff behavior
- Allegations of dangerous environments, such as presence of illicit substances or inadequate supervision
- Concerns regarding facility cleanliness and overcrowding
- Documented deficiencies in administrative compliance, such as grievance handling or client consent documentation
- Broader public concerns regarding limited state-level scrutiny of addiction providers despite reports of harm to clients
In patients' words
"Everyone there is so sweet and kind to me . They listen and they care . Anyone going through addiction I recommend this place . They take care of you with care and kindness ❤️ I've been clean for 12 months with the help of crossroads."
— Crossroads of Chester review (Birdeye)"I am currently going through something with a loved one that is admitted here, and let me just say the staff here are VERY unprofessional. I myself was admitted here back in 2015 and they purposely overdosed me and I was in a comma for 3 days. I would NEVER recommend ANYONE to go here."
— Keystone Center review (DrugAbuse.com/Rehabs.com)"This place has definitely given me my entire life back."
— Crossroads Treatment Center review (StartYourRecovery)More clinics in Chester
Treatment Centers and Rehab in Chester County, PA
Patients praise: Compassionate, dedicated, and helpful staff · Evidence-based care and effective treatment outcomes reported by many clients.
Penn Orthopaedics Chester County Hospital
Patients praise: High patient satisfaction with specific orthopedic surgeons regarding expertise, communication, and bedside manner · Positive ratings for surgical outcomes and overall clinical care effectiveness.
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