Penn Radiology Chester County Hospital
Radiology • Chester, PA
Ratings by platform
- Birdeye (Penn Radiology Fern Hill): 3/5 stars (29 reviews)
- Healthgrades (Chester County Hospital): 80% recommend (hospital-wide) (N/A (Healthgrades))
What patients say
Patients praise
- Compassionate and kind staff interactions reported by some patients
- High hospital-wide patient recommendation rates (83%)
- Effective care received during serious health incidents
Common complaints
- Difficulty obtaining pre-authorizations for imaging appointments
- Reports of unfriendly or unhelpful staff interactions
- Dissatisfaction with waiting room logistics and communication during urgent care needs
In patients' words
"Trying to get an MRI with PENN is IMPOSSIBLE! They're insisting they need a pre-authorization number from my insurance and my insurance says I do not need one."
— Birdeye review of Penn Radiology Chester County Hospital"Very compassionate, patient staff takes great care of visitors needing care."
— Yahoo Local review of Penn Radiology Southern Chester County"The staff is kind and patient."
— Birdeye review of Penn Radiology Fern HillMore clinics in Chester
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